Available for new opportunities

Kushal Swami

IT Program Coordinator  ·  Project Manager  ·  PMO Analyst

Building scalable delivery systems for enterprise teams — 4+ years coordinating a $90M program across 30+ subprojects.

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$90M
Program Budget
30+
Subprojects Managed
4+
Years Program Experience
8+
Years Technical Experience
150%
Team Growth Supported

Featured Accomplishments

Where I've Made an Impact

⚡
Enterprise Program Delivery
Coordinated delivery across a $90M POS modernization initiative spanning 30+ subprojects and 5 grocery retail brands at Ahold Delhaize — scaled from 15 workstreams without additional coordinator headcount as the team grew 150%.
🛠
Platform Administration
Served as System Administrator for both Smartsheet and SharePoint environments — managing access governance, workflow automation, and reporting standards across an enterprise-scale program.
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Automation & Recovery
Spearheaded restoration of a mission-critical enterprise ERP system following a critical security incident by building an AutoHotKey automation pipeline — significantly reducing recovery time and resource hours required.

Technical Proficiencies

Skills & Tools

Program & Delivery
Program Governance Risk Tracking Dependency Management Executive Reporting Milestone Tracking Change Management
Tools & Platforms
Smartsheet (Admin) SharePoint (Admin) Jira ServiceNow MS Project Confluence O365 Trello
Data & Automation
SQL Python AutoHotKey Dashboard Development Trend Analysis Data Visualization

Career & Education

My Journey

Work Experience
Education
Volunteer / Other

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Work · Contract (W2)
IT Program Coordinator
Ahold Delhaize · Salisbury, NC (Remote)
Feb 2022 – Feb 2026 · 4 yrs 1 mo
  • Coordinated $90M enterprise POS modernization spanning 30+ subprojects across 5 grocery retail brands following M&A integration
  • Designed and scaled Subproject Timeline Management System from 15 to 30+ workstreams — team grew 150% without additional coordinator headcount
  • Owned program governance & reporting cadence; produced executive-ready dashboards and trend analyses
  • System Administrator for Smartsheet & SharePoint — access controls, workflow automation, reporting standards
  • Served as bridge between technical teams and non-technical stakeholders across engineering, product, and business
Smartsheet Admin SharePoint Admin Program Governance Executive Reporting Jira
Education
B.S. Management Information Systems
Rutgers Business School
2020 – 2023 · Magna Cum Laude · 3.97 GPA
  • Completed degree while working full-time as an IT Program Coordinator
  • Graduated Magna Cum Laude with a 3.97 GPA
  • 3SP STEM Research Scholar
  • Phi Theta Kappa Honor Society — Board Director of Service
MIS Magna Cum Laude 3.97 GPA
Work · Contract
Technical Project Coordinator
Diversified Media Group · Northern NJ
Jun 2019 – Dec 2019 · 7 mos
  • Spearheaded restoration of a mission-critical enterprise ERP system following a critical security incident via AutoHotKey automation
  • Coordinated nationwide digital signage installations for JPMorgan Chase & AdSpace Networks
  • Managed end-to-end logistics: procurement, IT/AV configuration, scheduling, post-install verification, asset management
AutoHotKey Asset Management IT/AV
Work
IT Project Coordinator & Backend Manager
Steve Rich Environmental Contractors (Versatile Products) · Northern NJ
May 2017 – Jun 2019 · 2 yrs 1 mo
  • Established full operational workflow for company subsidiary including website, POS (Square), logistics, and customer relations
  • Reorganized and maintained CRM database (Act!); increased Google AdWords conversion rates
  • Designed and standardized electronic form templates for proposal production
  • Coordinated IT systems upgrades and provided in-house desktop support
CRM IT Support Google AdWords Microsoft Office
Education
A.S. Information Technology
Bergen Community College
Graduated 2018 · Magna Cum Laude · 3.97 GPA
  • Graduated Magna Cum Laude with a 3.97 GPA
  • Phi Theta Kappa Honor Society — Director of Service
  • STEM Student Scholars — Cyber Security Internship Program Manager
Information Technology Magna Cum Laude Phi Theta Kappa
Work · Internship
Cyber Security Intern
Office of the NJ Governor · Trenton, NJ
Summer 2018
  • Advised elections officials on newly enacted cybersecurity guidelines under the Director of Communications
Cybersecurity Government Policy
Work · Internship
IT Project Management Intern
9th District Congressional Office of NJ · Paterson, NJ
Summer 2017
  • Performed hardware refresh for local workstations and provided desktop support
  • Remodeled and rebuilt CRM database (Internet Quorum for Congress)
  • Led team of interns for general data processing
IT Support CRM Government
Volunteer · Bergen Community College
Service Director & Liaison
Be the Match — National Bone Marrow Donor Program
During BCC enrollment · Phi Theta Kappa Honor Society
  • Elected Service Director of Bergen Community College's Phi Theta Kappa Honor Society chapter
  • Served as official liaison between BCC and Be the Match, the National Bone Marrow Donor Program
  • Organized and ran blood and bone marrow donor drives on the BCC campus
Bergen Community College Phi Theta Kappa Be the Match Event Coordination
Work
Sr. Proxy Information Specialist
Alliance Advisors · Bloomfield, NJ
Sep 2015 – Dec 2016 · 1 yr 4 mos
  • Reviewed proxy information for annual and semiannual shareholder meetings
  • Provided customer service and performed interim supervisor duties
  • Handled desktop support issues for the team
Proxy Information Customer Service Desktop Support

Get In Touch

Let's Connect

Open to IT Program Coordinator, Project Manager, PMO Analyst, and Senior Project Coordinator opportunities — remote, hybrid, or onsite with relocation.

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📍 Northern NJ / NYC Metro  ·  Open to Relocation